Pricing

One price. No hidden tiers.

Every capability, for everyone, from the very first agent. Price depends only on agent count, and drops as your team grows.

How many agents do you evaluate?

$35
per agent / mo
$350
est. / mo
1–10
agent range

From 76 agents on — it's a conversation, not a self-serve calculation.

How it's calculated

The bigger the team, the lower the per-agent rate.

1–10 agents
$35 /agent

For teams just starting with systematic QA.

11–30 agents
$28 /agent

As the team grows, the per-agent rate drops.

31–75 agents
$22 /agent

The lowest self-serve per-agent rate.

76+ agents
Custom

A dedicated conversation, not a self-serve checkout.

What's included

Everything. Always. No matter how many agents.

AI scoring of 100% of tickets

Prompt Lab with versioning

Coaching Sessions and calibration

Benchmarks and executive reports

Knowledge base gap analysis

EU AI Act compliance

SSO/SAML and SCIM provisioning

White-label branding

Public REST API and webhooks

Zendesk, Freshdesk, Intercom, Salesforce

Questions

Frequently asked questions

Can I cancel at any time?

Yes. Cancel your subscription with one click via the Customer Portal. Access remains until the end of the paid month.

What happens to my data if I cancel?

Your data is kept for 90 days after cancellation. You can resume your subscription and pick up right where you left off.

Are there discounts for annual billing?

Yes — 2 months free with annual billing. Contact us for a promo code.

How is the agent count calculated?

Agents active in the last 60 days — not everyone you've ever evaluated. An agent who has left doesn't stay on your bill forever.

Want to pay by invoice (NET-30)?

Available for teams of 31+ agents. Contact us — we'll issue an invoice with 30-day payment terms instead of a card charge.

Ready to see what's really happening in your support team?

Start free — 14 days