One price. No hidden tiers.
Every capability, for everyone, from the very first agent. Price depends only on agent count, and drops as your team grows.
How many agents do you evaluate?
From 76 agents on — it's a conversation, not a self-serve calculation.
The bigger the team, the lower the per-agent rate.
For teams just starting with systematic QA.
As the team grows, the per-agent rate drops.
The lowest self-serve per-agent rate.
Standard and Plus — available at any tier above.
Standard
AI scoring of 100% of tickets
Appeals and calibration
Coaching Sessions and AI practice
Knowledge base (RAG)
Internal and cross-customer benchmarks
Predictive agent risk score
SSO/SAML, SCIM (Okta, Azure AD)
Public REST API and webhooks
Zendesk, Freshdesk, Intercom, Salesforce, HubSpot
Plus (+40% on the rate)
Everything in Standard
Call audit (Whisper + GPT)
AI reply drafts
Prompt Lab with versioning
Compliance Audit Trail (EU AI Act)
Performance Reviews / PIP
Advanced Copilot
White-label branding
Frequently asked questions
Can I cancel at any time?
Yes. Cancel your subscription with one click via the Customer Portal. Access remains until the end of the paid month.
What happens to my data if I cancel?
Your data is kept for 90 days after cancellation. You can resume your subscription and pick up right where you left off.
Are there discounts for annual billing?
Yes — 2 months free with annual billing. Contact us for a promo code.
How is the agent count calculated?
Agents active in the last 60 days — not everyone you've ever evaluated. An agent who has left doesn't stay on your bill forever.
Want to pay by invoice (NET-30)?
Available for teams of 31+ agents. Contact us — we'll issue an invoice with 30-day payment terms instead of a card charge.